Anti spam policy

We hate spam and spammers!

We all are aware of the consequences of spam. Rebrandly wonโ€™t, at any cost, tolerate the use of our services to spam people. We want to maintain the highest quality for our tracking links, and thus they should not be redirected to spam/blocked, blacklisted, or malware URLs.

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. Normally spam mails contain advertisements or fraud marketing programs which may result in monetary fraud activities.

What is not allowed in Rebrandly?

Rebrandly is a platform to monitor all your marketing campaigns and thus not a platform to spam with your marketing links. We keep a record of every URL served through Rebrandly, ensuring that we don't serve any spam links:

  • You are not allowed to track URLs associated with blocked/reported domains or IPs.
  • You are not allowed to use tracking links or pixels created in Rebrandly inside unwanted communications.

If you are not sure about your links or if you think Rebrandly wrongly placed your links in the spam category, feel free to contact our support center and we are happy to assist you.

We don't support any SPAM in Rebrandly!

If we find that you are spamming, we will take serious actions against your account. Yes, we do hate spammers and we don't want them in our community. Below are some of the possible actions we will take against spammers:

  • We will block all the links associated with the spamming account.
  • We will terminate the account without prior notice.
  • We will not issue any refunds to your account.

We have a very efficient team and automatic robots that continuously investigate potential spam links. Before taking any action against your account or tracking links, we will make sure to get as much information as possible regarding the URLs to confirm/assess whether or not the links are spam. Once we reach a decision about spam links or accounts it will be final and irrevocable.

I accessed a spam link which uses Rebrandly or 9nl.com service. What should I do?

If you find anyone using our service for any kind of spam activities or if you ever encounter a tracking link that redirects to a spam site, please contact us immediately at abuse@rebrandly.com The moment we can confirm any reported links are spam we will ensure they are removed immediately. When reporting spam, please make sure that you include a little information about the URL and why you think it's spam. We take all spam notifications very seriously and will take immediate action against it.